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On this page guests can find information regarding the Sheraton Amsterdam Airport Hotel policies, contacts, reservations and much more! If your question still remains unanswered please feel free to take advantage of our LIVE CHAT service, the best and quickest way to connect with us!
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Frequently Asked Questions:
How can I adjust my reservation at the Sheraton Amsterdam Airport Hotel?
Guests can adjust their reservation by clicking here. And/or simply email our dedicated reservations department for any sudden changes and inquiries about your reservation. Email:
sheraton.amsterdam@sheraton.com
What are the costs involved for Parking at the Sheraton Amsterdam Airport Hotel?
Standard parking costs are € 40 per day but can even be free for Hybrid Cars. However Hotel guests receive a 15% discount on all parking costs. More Information>
Is the Sheraton Amsterdam Airport Hotel located before or after Immigration?
The hotel is ideally located after the immigration and baggage claim. Once you step out of the terminal, simply follow the signs ‘' Sheraton ‘' or P1. The hotel is the only hotel located within the airport with direct access to all terminals.
Does Sheraton Amsterdam Airport Hotel offer Day use rooms?
Yes, we offer day use rooms that are offered only for stays between 8 am and 6 pm and may not be extended for overnight use. More Information>
Whom should I contact for incorrect Credit Card Charges?
Simply email our reservations department for any account inquiries. sheraton.amsterdam@sheraton.com
Does Sheraton Amsterdam Airport Hotel offer internships?
Yes, we offer internships to both local and international students. Internships can be done in the various hotel departments depending on availability. More Information >
How Can I book a meeting room at Sheraton Amsterdam Airport Hotel?
Feel free to Call us at +31 20 316 4337 or contact us by emailing us at
events.amsterdam@sheraton.com, you may even book your meeting room directly through our meeting & events web page. More Information >
I have a complaint, whom should I contact?
Please feel free to email our executive office Coordinator Ms. Denise Deiman. We strongly encourage our guests to email us their feedback in order to improve our products and services offered. Email:
Denise.Deiman@sheraton.com
Does Sheraton Amsterdam Airport Hotel offer Travel Agency room prices?
Yes, depending on availability. Travel Agency prices must be booked trough starwoodpro.com. Agencys need a username and password to access the website. More Information>
How can I come in contact with Sheraton Amsterdam Airport Hotel's lost and found department?
We strive to return all items found to our guests. Please email our reservations department with your issue and contact information. Email: sheraton.amsterdam@sheraton.com
What are the policies regarding children in a room?
For safety reasons there is a maximum of 3 guests per room. This is also applicable for guests traveling with children. Children up to the age of 17 pay a total of € 25 a night. Children 17 years of age and up pay € 45 a night for the use of an extra bed. Children under the age of 17 can stay free of charge when they sleep in the parental bed.
Are pets allowed at Sheraton Amsterdam Airport Hotel?
Yes, guests may bring a small pet along with them in their room. Pets are not allowed in the restaurant and other public areas. Costs: € 12 per pet per day. Note: Maximum height of a pet is measured by the following elements: If the dog can fit under a chair in standing position and/or if his height does not surpass the knee level of an average gentleman.
What are the policies for ''Early Check-in" at Sheraton Amsterdam Airport Hotel? The Hotel can never guarantee an early check in. In order to guarantee an early check in, one must book the (extra) night prior to the arrival date. Upon availability guest may enjoy the convenience of an early check in.
What are the policies for ''late check out'' at Sheraton Amsterdam Airport Hotel?
Depending upon availability guests may request a late check out. Additional costs include €10 per additional hour between 13;00 - 18;00 hours. After 6 pm a new night is charged for the best available rate for that particular day.